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For two decades, PlusAir Solutions has been a trusted name in airline crew transportation, seamlessly moving crew members between airports and their accommodations. PlusAir, based in Budapest since 2004, operates in over 500 airports worldwide and handles more than 1 million passenger transfers yearly. Their services are relied upon by industry giants like Lufthansa, Airbus, Qatar Airways, and Wizz Air.
With a reputation for efficiency and precision, PlusAir has mastered crew scheduling, transport coordination, and resource management. However, manual scheduling became a bottleneck as demand grew, affecting speed and accuracy. With growing demand, PlusAir needed a smarter, automated solution to eliminate inefficiencies and ensure a hassle-free experience for both crew members and transport managers.
So, to keep up its world-class service, PlusAir teamed up with AllRide’s Shared Transfer Solution—an advanced, automated system that cut delays, simplified operations, and made crew transfers smoother than ever.
Why PlusAir Needed a Smarter Crew Transport Solution?
Before adopting AllRide’s solution, PlusAir faced several challenges in efficiently managing daily crew transfers:
- Manual Scheduling: Coordinating over 100 crew members daily was done manually, leading to scheduling errors and inefficiencies.
- Complex Record-Keeping: Tracking each crew member’s travel preferences and schedules without automation was time-consuming.
- Lack of Real-Time Updates: Without a centralized system, last-minute changes or delays were hard to communicate efficiently.
- Scalability Issues: As PlusAir expanded to more airports, its manual system struggled to keep up with the increasing demand.
To maintain its reputation for on-time and reliable crew transportation, PlusAir needed an automated, real-time tracking and scheduling system to streamline operations.
How AllRide Streamlined PlusAir’s Crew Transfers with Smart Tech?
PlusAir wasn’t looking for a temporary solution—they needed a management system that could completely transform their crew transportation. So, to address the issues, AllRide offered the following key features:
- User-Friendly Booking Platforms: Crew members can book individual transfers via an easy-to-use app and website, while managers can efficiently schedule bulk reservations.
- Automated Onboarding with QR Codes: Drivers use a QR code system to quickly check in passengers, reducing wait times and enhancing accuracy.
- Real-Time Tracking: Integration with Google Maps API allows both crew members and administrators to monitor vehicle locations and statuses in real-time.
- Centralized Management Dashboard: A simple and powerful admin panel helps managers track all trips, make quick changes, and make better decisions.
- Seamless Driver Notification System: Drivers receive real-time trip updates and can directly contact passengers through the app, ensuring smooth coordination and timely pickups.
- Time Zone Management: The system automatically adjusts time zones, ensuring crew schedules are always accurate and up to date.
Results that Speak Volumes
The AllRide Shared Transfer Solution delivered results that transformed PlusAir’s operations:
- Around 200 Daily Users: Aircrews, passengers, and service crews effortlessly coordinate with the system’s user-friendly design.
- 50% Faster Scheduling: The automation of scheduling and onboarding has led to a 50% reduction in processing time.
- Cost Savings: Minimized errors and reduced manual labor have resulted in notable cost reductions.
These improvements help PlusAir run about 10 trips a day more smoothly and accurately, with room to scale as they grow.
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