10 Top-Rated Delivery Management Software Companies

Delivery management software has revolutionized the way businesses handle their logistics operations. With the exponential growth of e-commerce and the increasing demand for efficient and streamlined delivery services, delivery software has become a critical tool for businesses of all sizes. A report by Market Research Future reveals that the global market for delivery software will reach USD 8.69 billion by the end of 2023, growing at a CAGR of 15.3% from 2017 to 2023.

Some driving forces are there behind the rapid adoption of delivery software. First and foremost, the rising consumer expectations for fast and reliable deliveries have pushed businesses to optimize their delivery processes. Management software for delivery offers advanced features such as real-time tracking, route optimization, and automated dispatching, which enable companies to streamline their delivery operations, reduce costs, and enhance customer satisfaction. 

What is delivery management software?

Delivery management software helps businesses manage the delivery of goods or services to customers. It provides tools and features that streamline the delivery process, from order management to route planning, tracking, and reporting. Businesses commonly use it in various industries, such as e-commerce, logistics, food delivery, and field services, to ensure efficient and effective delivery operations. There are various types of delivery software, such as last mile delivery software or Ecommerce delivery software. 

Key features of management software for delivery

Some key features of delivery management software may include:

1. Order management: This feature allows businesses to accept, manage, and track customer orders, including order placement, processing, and scheduling. Be it a restaurant management software or medicine delivery software, a smooth delivery management system is required everywhere.

2. Route optimization: Software for delivery management often includes algorithms that optimize routes for drivers, considering factors such as distance, traffic, and delivery priorities, to ensure the most efficient and cost-effective delivery routes.

3. Real-time tracking: This feature enables businesses to track the location of delivery vehicles in real time, providing visibility into the progress of deliveries and helping to manage customer expectations.

4. Proof of delivery (POD): Many delivery management software solutions allow drivers to collect digital signatures, photos, or other evidence of delivery from customers, helping to ensure accurate and verifiable delivery records.

5. Communication tools: Delivery management software often includes communication tools such as messaging or notifications to keep drivers, dispatchers, and customers informed about the status of deliveries.

6. Analytics and reporting: Delivery management software may provide analytics and reporting features that help businesses analyze delivery data, identify areas for improvement, and make data-driven decisions to optimize their delivery operations.

7. Integration with other systems: Many delivery management software solutions offer integration with other business systems, such as e-commerce platforms, customer relationship management (CRM) software, or warehouse management systems, to streamline end-to-end delivery processes.

We’ve listed top 10 delivery management software companies to help you out. Check them out.

Top 10 management software companies for delivery businesses

1. AllRide Apps

AllRide Apps’ delivery management software offers a complete solution for businesses to optimize and streamline their delivery operations. With its robust features and modules, companies can efficiently manage orders, dispatch drivers, track deliveries in real-time, capture proof of delivery and gain valuable insights through analytics and reporting.

Features:

A. Order Management: The software allows businesses to easily manage and process orders from multiple channels, such as online platforms, mobile apps, and call centers. Moreover, businesses can view, edit, and track orders in real-time, ensuring smooth order fulfillment.

B. Dispatch Management: The software offers powerful dispatch management capabilities, allowing businesses to assign and optimize delivery routes based on factors such as location, delivery priority, and vehicle capacity. Dispatchers can also communicate with drivers in real-time, providing updates and instructions.

C. Driver Management: The software provides tools for managing drivers, including driver profiles, schedules, and performance tracking. It also offers features such as driver ratings and feedback, helping businesses monitor driver performance and ensure excellent customer service.

D. Route Optimization: The software utilizes advanced algorithms to optimize delivery routes, taking into account factors such as distance, traffic, and delivery windows. This helps businesses minimize delivery time and costs, while maximizing efficiency.

E. Real-time Tracking: The software enables real-time tracking of deliveries, allowing businesses and customers to track the status of deliveries in real-time. This feature enhances transparency and enables proactive communication with customers, reducing customer inquiries and complaints.

F. Analytics and Reporting: The software offers comprehensive analytics and reporting features, providing businesses with insights into key performance metrics, such as delivery time, driver performance, and customer satisfaction. This helps businesses make data-driven decisions and continuously improve their delivery operations.

Modules:

I. Order Management Module: This module allows businesses to receive, process, and manage orders from various channels, such as online platforms, mobile apps, and call centers. It includes features such as order editing, order tracking, and order prioritization.

II. Dispatch Management Module: This module enables businesses to efficiently dispatch orders to drivers based on factors such as location, delivery priority, and vehicle capacity. It includes features such as route optimization, driver communication, and dispatch tracking.

III. Driver Management Module: This module provides tools for managing drivers, including driver profiles, schedules, and performance tracking. It includes features such as driver ratings, driver feedback, and driver performance monitoring.

IV. Tracking Module: This module allows businesses and customers to track the status of deliveries in real-time. It includes features such as real-time tracking, delivery status updates, and proactive communication with customers.

2. Onfleet

Onfleet is a software company that provides last-mile delivery management software for businesses. Onfleet’s software is designed to help companies improve their efficiency and customer satisfaction while reducing delivery costs. The platform offers real-time tracking, dispatching, automated SMS notifications, and analytics to help companies to streamline their delivery operations. Onfleet serves a range of industries, including food and beverage, healthcare, and logistics. Also, they provide ecommerce delivery management software. 

3. Bringg

Bringg is a delivery logistics management software company based in Chicago, Illinois, USA. The company was founded in 2013 and offers a cloud-based platform that allows businesses to manage and optimize their delivery operations. Bringg’s software integrates with a variety of different delivery platforms and provides businesses with tools for real-time tracking, scheduling, routing, and dispatching of deliveries. The software also includes features for managing driver communication and customer interactions. Bringg serves a range of industries, including retail, food and beverage, and healthcare.

4. DispatchTrack

DispatchTrack is a cloud-based logistics and delivery management platform designed to help businesses in various industries such as retail, logistics, food and beverage, and healthcare streamline their dispatching operations, track deliveries in real-time, optimize delivery routes, and improve customer service. The platform offers features such as automated dispatching, proof of delivery, route optimization, GPS tracking, customer notifications, and analytics and reporting. DispatchTrack integrates with various third-party platforms including Shopify, Salesforce, and QuickBooks to provide a comprehensive logistics solution to businesses of all sizes.

5. Delivrd

Delivrd is a cloud-based inventory and order management software solution designed for small and medium-sized businesses. It provides features such as order tracking, inventory control, shipping management, and reporting. The software is designed to be used across multiple channels, including e-commerce websites, brick-and-mortar stores, and online marketplaces. Delivrd’s goal is to help businesses streamline their operations and increase efficiency, ultimately leading to greater profitability.

6. LogiNext Mile

LogiNext Mile is a logistics and field service management software company based in the USA. They offer a cloud-based platform that helps businesses optimize delivery routes, manage field resources, and provide real-time tracking and analytics. LogiNext Mile’s software is used by companies in various industries, including e-commerce, food delivery, healthcare, and more. Their features include dynamic routing, fleet optimization, automated dispatch, customer notifications, and driver management.

7. GetSwift

GetSwift is a technology company based in New York, USA, that offers businesses a delivery management software platform. The company’s platform helps businesses to manage and track their delivery operations, including delivery dispatch, route optimization, real-time tracking, proof of delivery, and customer communication. GetSwift’s platform is designed to be user-friendly and customizable. It can be used by businesses of all sizes and across various industries, including retail, food and beverage, healthcare, and more.

8. FedEx

FedEx is a globally renowned delivery management software company that offers a wide range of services including courier delivery, shipping, logistics, and supply chain management. Their software provides real-time tracking, scheduling, and optimization features to streamline delivery operations.

9. UPS (United Parcel Service)

UPS is another leading delivery management software company that offers comprehensive solutions for shipping, logistics, and supply chain management. They specialize in delivering courier management software. Their software includes features such as route optimization, delivery tracking, and customer notifications to enhance efficiency and visibility in the delivery process. 

10. ShipStation

ShipStation is a popular delivery management software company that offers a web-based platform for order fulfillment, shipping, and inventory management. Their software integrates with multiple carriers and marketplaces, providing features such as order tracking, label printing, and shipping automation.

Improve the overall productivity of your business with delivery management software!

Now when you know how well-functional software solutions are shaping the delivery industry, all you need is to find the right tool for your business. Make the right choice and take your business to the heights of success.